Subscription & Refunds
How anTask subscriptions are priced, billed, renewed, cancelled, and refunded. All purchases are made through the Apple App Store or Google Play.
1. Overview
anTask offers auto-renewable annual subscriptions sold as “seat bundles.” You buy a plan for the number of people you want to cover, and attach their phone numbers to the seats. All subscriptions are purchased and managed through your Apple App Store (on iOS) or Google Play (on Android) account. Credible Arena (OPC) Private Limited does not process payments and never receives your card or bank details.
2. Plans & pricing
Each plan is a 1-year (annual) auto-renewable subscription. The price you pay is shown in your store account’s local currency at the time of purchase; the amounts below are reference prices for India (INR) and the United States (USD).
| Plan | Seats | Price (INR / year) | Price (USD / year) | Billing period |
|---|---|---|---|---|
| 1 user | 1 | ₹99 | $9 | Yearly |
| 2 users | 2 | ₹179 | $16 | Yearly |
| 5 users | 5 | ₹449 | $39 | Yearly |
| 10 users | 10 | ₹899 | $79 | Yearly |
| 20 users | 20 | ₹1,779 | $159 | Yearly |
| 50 users | 50 | ₹4,449 | $399 | Yearly |
| 100 users | 100 | ₹8,899 | $799 | Yearly |
Local prices in other countries are set by store pricing tiers and may differ. The exact price, currency, and renewal date are always shown to you on the purchase screen before you confirm, and in your store account.
3. How seats work
- When you buy a plan, you (the buyer) hold one seat and can attach additional phone numbers up to the plan’s seat count.
- A person you attach gets an active anTask seat on their own number.
- One number, one seat. A phone number can hold only one active seat at a time. If a number already has a subscription — its own, or attached to someone else’s — it cannot be added again, and you’ll see “Subscription is already running on this number.”
- You can own more than one subscription at the same time; each renews on its own date.
- To attach or remove numbers, open the App → More → Subscription.
4. Auto-renewal terms (please read)
These disclosures are required by Apple and Google for auto-renewable subscriptions:
- Title: anTask seat subscription (1, 2, 5, 10, 20, 50, or 100 seats).
- Length: 1 year (annual), auto-renewing.
- Price: as listed above / as shown on the purchase screen in your local currency.
- Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
- Auto-renewal: the subscription automatically renews for the same period at the then-current price unless you turn off auto-renew at least 24 hours before the end of the current period.
- Renewal charge: your account is charged for renewal within 24 hours prior to the end of the current period.
- Managing your subscription: you can manage or turn off auto-renew in your App Store or Google Play account settings after purchase.
By subscribing, you authorize these recurring charges. These terms are also incorporated into our Terms of Service, and our Privacy Policy explains what purchase data we receive.
5. Manage or cancel your subscription
Because billing is handled by the stores, you cancel through your store account — not inside anTask:
iOS (App Store)
- Open Settings → tap your name → Subscriptions.
- Select anTask and choose Cancel Subscription.
Android (Google Play)
- Open the Google Play app → tap your profile → Payments & subscriptions → Subscriptions.
- Select anTask and tap Cancel subscription.
When you cancel, your plan stays active until the end of the period you already paid for; it simply won’t renew.
6. Refunds
All sales are final and we do not provide refunds for the unused portion of a subscription period, including after a downgrade or cancellation, except where required by law. Because Apple and Google process all payments, any refund is granted at their discretion under their policies:
- Apple: request a refund at reportaproblem.apple.com.
- Google Play: request a refund through Google Play’s order history / help, subject to Google’s refund policy.
Consumers in some regions (for example, the EU/UK statutory withdrawal right, or other local consumer laws) may have additional refund or cancellation rights that this policy does not limit.
7. Downgrading or changing your plan
- You can downgrade to a smaller plan at any time from More → Subscription in the App.
- Before downgrading, you must first remove attached numbers so the remaining number of seats fits the smaller plan.
- We show a double confirmation and remind you that no refund is given for the difference or the unused portion.
- A downgrade takes effect for the next billing cycle; your current plan remains active until it renews.
8. Free trials & price changes
If a free trial or introductory offer is available, any unused portion is forfeited when you purchase a subscription, where applicable. If we change subscription prices, the stores will notify you and, where required, ask for your consent before a renewal at the new price; otherwise the change applies from your next renewal.
9. Failed payments & grace period
If a renewal payment fails, Apple or Google may retry the charge and provide a billing grace period. During any grace period your access may continue; if payment ultimately fails, your subscription (and any attached seats) will lapse until payment succeeds.
10. Contact
Billing questions we can help with (seats, attaching numbers, plan status): support@antask.app. For charges, receipts, and refunds, contact Apple or Google, since they process all payments.